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We bought our TT from them at an RV show. They are very attentive during the sales process, but zero assistance once you own it. This was our first TT and we specifically requested a thorough walk through, maybe telling us more rather than less. The walk through tech...
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#1227737
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I put $8K down on an rv at Chesaco RV at the show in Timonium. I was told verbally that I could cancel it if I felt uncomfortable and changed my mind. I thought there was a law that you could cancel in 3 days but this apparently does not apply to rvs sold at a show....
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3.0
I liked
  • Sales people at the rv show
I didn't like
  • Return policy and customer service
#1205615
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I purchased a new 2016 Coachmen motorhome in October 2016. This motorhome had been broken into an several items taken. I was told that all would be replaced and it was and that I would get the motorhome as a brand new motorhome. The motorhome had quite a few problems...
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#1194342
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I picked up my new rv on Sept 30th at that time I was told use the camper & make a list of any issues & bring it back. On Oct 31st I made an appt with service & they give me a date of Nov 17th @ 3pm. I arrived at 2.40 on the 17th & my wife went into the service dept &...
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3.7
I didn't like
  • Service department
#1144352
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When you pull up to the lot the first thing you will notice is the Finance Manager chain smoking on the front porch and playing on her phone... classy. Do yourself a favor, if you are looking to purchase an RV do it somewhere else. First of all the biggest thing any...
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1.0
#1108025
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Twice now I have been on the bad end of this company's poor customer service. First off they never tell the truth about anything. I took my camper in to have work done to the roof and they actually got to it quickly but while it was in their possession they hit my...
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#1095661
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In October 2017 we special ordered our RV from Chesaco RV in Shoemakersville, PA. We made a deposit and was told it would be in around December. December delivery would be fine but We specifically told them we did not want it pulled through a snow storm in the winter...
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#1093847
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Steve Shapiro, CEO, scheduled service canceled three time now as of 08/19/2017. Contacted Steve Shapiro this AM regarding the same poorly managed operation at the Gambrills, Md location. Poorly staffed, not knowledgeable in RV's for sure. Stopped in yesterday to...
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1.0
#1089649
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Chesaco Rv - Sales staff delayed response

Called and left message that we were pre approved and interested in 2 RVs in stock. Took 2 days to respond. Talked to salesman and he never called back with numbers to discuss. Lost repeat customer.
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1077574
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My wife and I ordered a Rockwood Roo during the RV show in February of 2017. We waited for 3 weeks to hear from someone and I had to make a call, found out the person who was processing our order had quit and the file just sat on a desk. Once the person got the...
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1.0
#1055336
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