I picked up my new rv on Sept 30th at that time I was told use the camper & make a list of any issues & bring it back. On Oct 31st I made an appt with service & they give me a date of Nov 17th @ 3pm. I arrived at 2.40 on the 17th & my wife went into the service dept &...Read more
I didn't like
- Service department
When you pull up to the lot the first thing you will notice is the Finance Manager chain smoking on the front porch and playing on her phone... classy. Do yourself a favor, if you are looking to purchase an RV do it somewhere else. First of all the biggest thing any...Read more
Twice now I have been on the bad end of this company's poor customer service. First off they never tell the truth about anything. I took my camper in to have work done to the roof and they actually got to it quickly but while it was in their possession they hit my...Read more
Chesaco Rv - Sales staff delayed response
Called and left message that we were pre approved and interested in 2 RVs in stock. Took 2 days to respond. Talked to salesman and he never called back with numbers to discuss. Lost repeat customer.
Short Review on November 15, 2016
Please anyone and everyone that has had any kind of experience with this joke of a company call 7 on your side and NBC4 help me get justice for myself and anyone that has been wronged by this so called business. I have contacted these news outlets and have not received much feedback but if more of us contact them maybe they will do a story.
Short Review on October 20, 2016
Made appointment 30 days in advance with service dept called day before to confirm and was confirmed drove all the way up there and was told it would be 4months before they would work on rv
Don't buy from here. I bought a new camper found out there was damage still waiting for chesaco for the repairs 5 months later.
In October 2017 we special ordered our RV from Chesaco RV in Shoemakersville, PA. We made a deposit and was told it would be in around December. December delivery would be fine but We specifically told them we did not want it pulled through a snow storm in the winter...Read more
Steve Shapiro, CEO, scheduled service canceled three time now as of 08/19/2017. Contacted Steve Shapiro this AM regarding the same poorly managed operation at the Gambrills, Md location. Poorly staffed, not knowledgeable in RV's for sure. Stopped in yesterday to...Read more
My wife and I ordered a Rockwood Roo during the RV show in February of 2017. We waited for 3 weeks to hear from someone and I had to make a call, found out the person who was processing our order had quit and the file just sat on a desk. Once the person got the...Read more
I bough a camper and when I went to do the paperwork the price I got quoted was higher than the price I agreed on then was told it had a 30 day warranty on everything went camping two times had two problems called Chesaco and guess wht everthg tht they said Was covered...Read more
We had purchased a new camper in June 2016 from pa dealership.Within days of delivery we found all kind of problem. I wanted unit replaced but they said they couldn't but would fix the problems and come get the camper. I asked for something to use in the time they had...Read more
Salesperson indicated calls had been made to Corporate about the above problem. Two hours later and we still had no answers to the NAV/GPS. 20 minutes down the road a basement storage door fully opened causing me to find a safe place to pull off. I want the New NAV GPS...Read more
I bought a brand new 2016 Forest River Edge 357 5th wheel in December. after working out what i thought was a hitch in the deal i found out they charged me 2,000 for a 400$ hitch. Than I go camping to find out that the propane tanks were just about empty on the unit....Read more
- Close to home
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